Privacy Policy
Rocket City Expedited LLC (“we”, “us”, or “our”) operates the website www.rocketcityexpedited.com and provides professional freight and transportation services. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy informs you of our practices regarding the collection, use, and disclosure of information when you interact with our company.
Information Collection
While providing our logistics services, we may collect specified personal information to fulfill shipping requests and maintain business operations. This information may include:
- Contact Details: Name, job title, email address, and phone number.
- Logistics Data: Origin and destination addresses, cargo descriptions, and shipping history.
- Billing Information: Credit card numbers, tax IDs, and billing addresses for payment processing.
- Communications: Records of your interactions with our dispatch and support teams.
How We Use Your Data
We process your information for purposes based on legitimate business interests and fulfillment of our contract with you, including:
- To facilitate time-critical expedited delivery services and route planning.
- To provide real-time updates and notifications regarding your freight.
- To manage accounts, billing, and logistical documentation.
- To comply with federal and state regulations governing motor carriers.
- To detect and prevent fraudulent activities or security breaches.
Data Retention and Security
Rocket City Expedited LLC employs organizational and technical security measures to protect your personal data. We retain your information only as long as necessary to fulfill shipping obligations or as required by law. However, please be aware that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
Contact Us
If you have questions or comments about this policy, you may email us at info@rocketcityexpedited.com or contact us by mail at our Huntsville headquarters. We respond to all inquiries as quickly as our expedited service model implies.